Frequently Asked Questions

We hope this page will answer most of your questions but, if it doesn't, just give us a call at (301) 565-0487.


Contact InfoOrdering Info Discount InfoShipping Info Freight Charges
Return PolicyPrice Stability Special Orders Tax Info Before contacting Webmaster

CONTACT INFORMATION

Marvin Schwab - The Bead Warehouse
2740 Garfield Avenue
Silver Spring, Maryland 20910
Phone - (301) 565-0487
Fax - (301) 565-0489
Email - beadware@erols.com
We are closed on Mondays, Wednesdays and most weekends.

Directions to Our Showroom



ORDERING INFORMATION

We accept orders by telephone, fax, mail or e-mail. See Contact Info

Phone orders are sent by credit card payment only. (Visa, MasterCard, or American Express)

When ordering by mail,  please indicate description, size and quantity. Include credit card number with expiration date and 3 digit number from back of card.
DO NOT SEND CASH! We cannot be responsible for cash orders.

Foreign orders must be in U.S. funds, International Postal Money Order, or check drawn on a U.S. bank.

 


SHIPPING

We now ship only US Postal Service, so we can accommodate PO boxes.



GENERAL FREIGHT GUIDE


$100 - $299.00 $7.50-$9.50
$300 - 400.00 $10.00
COD Not available
Overnight, 2nd Day Air,
Overseas & Canada
Extra charges apply.
Postal Service  $2.00 extra per price category
Extra shipping charges may apply to heavy items
 such as beads, tools, rocks, chip necklaces, etc.


ORDERING & DISCOUNT INFORMATION

These wholesale prices are based on quantity orders.
The minimum order at these prices is $100.00.
 

This quantity discount schedule applies only to most 16" semi-precious beads. Exceptions are Fresh Water Pearls, Lapis, malachite, Azurite and Amethyst which have variable market prices and will be discounted on a market basis. Special promotions are on sale as discounted prices and further discounts are only available by large volume. These items will, however, count toward Total 16" Order Volume.

Findings are discounted in their respective sections. For larger volume finding discounts, please inquire.

This discount schedule does not apply to special sale flyers.

In the event of a printing or pricing error, we will charge the corrected price.

Discount Level
I
II
III
Total 16" Order Volume
$100.00 - $199.00
$200.00 - $499.00*
$500 +*
Order Discount
20% off on most 16"
25% off on most 16"
30% off on most 16"
Quantity
not applicable
* Buy 3 or more strands of each bead, same size and color: take an additional 5% of those items, (25% off, then 5% off the remaining balance) * Buy 3 or more strands of each bead, same size and color: take an additional 5% of those items, (25% off, then 5% off the remaining balance)
* Buy 6 or more strands of each bead, same size and color: take an additional 10% of those items, (25% off, then 10% off the remaining balance) * Buy 6 or more strands of each bead, same size and color: take an additional 10% of those items, (30% off, then 5% off the remaining balance)
*Level II and III buyers at the 3 or 6 strand quantity level may reorder within 30 days at the same multiple strand quantity discount schedule with only half of the TOTAL 16" ORDER VOLUME being met.


SPECIAL ORDERS

A 50% deposit is required on all special orders. No returns on special orders or items cut to order.



TAX INFORMATION

Maryland residents must add 6% sales tax or provide us with a copy of your Maryland Retail Sales Tax license. The Maryland Attorney General requires us to charge tax on all sales under $200.00 to Maryland Retail Sales Tax licensees unless the sale is delivered to their place of business.



RETURN POLICY

We guarantee our merchandise and accept returns within 10 days of delivery. There may be a 10% restocking fee on returned items and returns may affect your discount. After 10 days, returns will be accepted only with a pre-authorization, and may be subject to a higher restocking fee.

No returns on special orders or items cut to order.



PRICE STABILITY

Prices are subject to change without notice due to market conditions and fluctuations in quality.



BEFORE YOU E-MAIL THE WEBMASTER

Before you e-mail the Webmaster, please understand that the Webmaster is not responsible for orders, catalog requests or product inquiries.

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This website has been tested on multiple browsers on both Windows and Macintosh platforms and will operate on systems with a minimum of 600mhz, Internet explorer 3.0, Windows 95 and 8mb SYN-DRAM memory. It has been tested to work on 28.8KBS Modems or better. If for some reason you are still having troubles viewing the site, please check your system for proper functionality.

 


Marvin Schwab
The Bead Warehouse
2740 Garfield Avenue, Silver Spring, MD 20910
Phone: 301-565-0487, Fax: 301-565-0489

We are open by appointment and special open hours and are closed on Mondays, Wedesdays and most weekends.
Marvin Schwab 2002-2014, all rights reserved.
e-mail the webmaster for technical questions.